Pure Estate Agents

Testimonials

Client

Extremely good local agent good to be kept fully informed of all developments. Mrs T

Wonderful service from start to finish. Mr & Mrs B

We have been very impressed with the communication and overall level of service. We definitely recommend Pure to others selling their homes. Thanks. Dr S

Pure made selling my house easy with their level of customer service, communication and guidance. I will and have recommended Pure to everyone. Personal service and friendly guidance in a stressful time. Miss T

I would highly recommend Pure, I very much like the fact that they regularly phone with updates, rather than having to chase them. Mrs C

The service was excellent and I cannot fault the communication. Their effort remained constant until completion. Mr B

Good local and personal contacts. Mr P

Fab service as per usual, sale went through very quickly, John is a star. Miss B

I was pleased with the personal service, good communication. Thank you. Miss P

Cannot fault them at all in any aspect of their business. Mr Y

They provided excellent service from valuation to completion. The sales staff were committed and helpful, making continued efforts to resolve issues and make everything run smoothly. Mr M

We were more than satisfied with it, made a long move less stressful. I would definitely use your service again. Mr & Mrs A

I particularly valued the weekly progress call. Your determination to dig back down the line to chase things and to provide good feedback was outstanding. Mr S

Top team, made moving house a happy experience. Mr W

I would like to thank Pure Property Group for everything they have done with the sale of my house. I should of used Pure to start with and not XXXX XXXX! Thanks to Simon. Mr Richard Harvey

I should like to say a huge thank you to John and Simon, I have brought and sold many properties but I have never worked with and estate agency that has been so helpful. In particular I was impressed by the way I was kept up to date, that a buyer was found so quickly, that the sale was chased every week and followed through but more than anything I was impressed by the honesty of the communication from John and Simon. They did what they said they would do and never tried to hide the truth or mislead me in any way. Thank you. Chris Hefferon

They provided excellent service from valuation to completion. The sales staff were committed and helpful, making continued efforts to resolve issues and make everything run smoothly. Mr M

There is much criticism of estate agents and how they operate. We have no hesitation in saying that Simon has shown just how hard working and effective they can be. He did so much to make the sale and purchase both come to successful conclusion. Above and beyond the call of duty! Well done. Mr & Mrs K

We were thoroughly impressed with the staff helpfulness. We didn’t feel pressured and everyone was always polite and I would recommend in future. Mr L & Miss M

Purchaser

Staff at Pure were always friendly, understanding of any issues and quick to respond. We were kept well-informed by phone. Much better than the other estate agent we used to sell!! Thank you. Mr & Mrs Beattie

This was our first experience of selling through a chain and Simon @ pure made the process very straightforward. He was very helpful, informative and prompt in his response to any of our queries. We received a great service, thanks. Miss S

I genuinely feel that the service that Simon gave me for my purchase was excellent. He was always friendly and informative and just normal, unlike the sales estate agents I have previously encountered. Miss B

Everybody at Pure were so helpful every time we called, if it wasn’t for you guys holding the fort for us we wouldn’t have got this house. You put other estate agents to shame. My only regret is that we should have got you guys to sell our property instead of xxxxxxx, who were total and utterly useless.

Both Trevor and I wish you luck and success in the years to come. Once again thank you so much for everything that you have done. Mr & Mrs C

Throughout the purchase Pure were always ready to assist & advise and pleasure to deal with. Mr & Mrs C

I rate Pures service, and in particular of Simon, as first rate. My initial viewing was arranged efficiency and my offer was quickly progressed. Whilst always acting in his vendors interest Simon also had time for me as the buyer. All my queries were dealt with and phone calls returned – something sadly lacking with your competitors. Although sales process can be long, I was always keep informed. Happy to do business with you & would again. P Brett

We had started looking for a property in Jan of this year. we had nothing but bad experiences with other estate agents from wasting time, trying to sell us houses which did not meet all requirements or in areas we did not want to live. We then saw the house on-line and called your office. Simon was dealing with this. Our experience with your was 100 times better than any other estate agent. You were efficient, communicated with us, were honest and made the process stress free and that's all we wanted! We were extremely impressed and will recommend you to others. Thanks again Natasha Fernandez

Pure made life very easy - kept us informed every step of the way and staff were very considerate, approachable and helpful. It's nice to have an estate agent that doesn't pester you. Thank you. Mr & Mrs P

We are very happy with the service we received from Pure Property. They treated us with respect as young first time buyers, where as another estate agent didn't. The staff are friendly and polite and kept us up-to-date through the whole process. Miss L

Very helpful, returned calls, answered all questions. Mrs C

We found Pure to be friendly and personable. John was aware of every detail of the sale and would offer fantastic advice when required. Thanks for making my first purchase stress free!! Miss F

Throughout a very stressful time of buyer our first home. Simon provided us with help and advice. Simon did every thing he could to ensure the sale went through smoothly - we're extremely happy with the service we received thank you. Miss R

Excellent service – over and above normal standards. Mr A

Only sorry that we did not get you in to value and sell our property for us. You were all helpful professional, polite and understanding. We really can’t rate you highly enough. Well done and thanks. Mr & Mrs B

Having not moved for 27 years it was all a bit daunting but Simon was very helpful and even through the hiccup of losing our buyers – he managed to keep us positive and all went well in the end. Thank you. Mr & Mrs C